mm EA2007: alerting middleware now available for both large AND small/medium enterprises
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As an enterprise with business-critical IT processes, as a large enterprise in general but also as a small/medium-sized enterprise, you are probably running an IT monitoring system such as HP Openview, MS MOM 2005, Whatsup, IBM Tivoli,... They keep an eye on your IT infrastructure and generate alerts when something should go wrong (server down, etc.).
Now, such a 'fancy monitoring system' does not add up much if you cannot properly and reliably reach the right technician(s) to solve the problem and to reduce the downtime to an absolute minimum.
That is why we offer you message master® Enterprise Alert 2007, a modular middleware integrated with the IT Monitoring System on the one hand and with various communication means on the other hand to reach the proper technician. As such, it is a 100% reliable and automated alerting and notification solution via SMS, MMS, email, paging, instant messaging, etc.
This Derdack product is highly successful, also because the two largest Belgian gsm operators are offering it as a reliable and useful solution to their contacts. That is when Multicap comes in to integrate the middleware into the end customer's IT infrastructure. The end customer can now be both the large multinational and the smaller/medium-sized He then sees that the alerts and notifications generated by his monitoring system (MOM, Tivoli. etc.) are sent to message master® Enterprise Alert 2007 through email. Those messages are then processed by the middleware and automatically and reliably sent to the right contact person(s) by SMS, MMS, Email, paging, instant messaging or whatever communication medium is preferred. message master® Enterprise Alert 2007 is a modular and thus future-proof solution. Please don't hesitate to contact us if you have business-critical processes that do not endure long downtimes!
