Please specify the information below in order for us to process your return material authorisation (RMA) request.

This information will be used for returning the material.

e.g.: 24/08/2015

Brand, type and serial number

(*) Required fields


  1. RMA requests will be accepted only after the approval of this RMA form by Multicap and after release of an RMA # to the applicant.
  2. Multicap maintains a warranty period of one year on its products. For products outside the warranty period Multicap makes an estimate of replacement or repair to the customer.
  3. When unjustified RMA requests, ie, RMA requests for products that still function well, will be charged € 75 per working hour (excl. VAT).
  4. Our standard shipping fee of € 30 is charged for returning repaired units Multicap to the customer. This does NOT APPLY on reparations of warranty cases, or the expense for repair out of warranty is more than € 1,240.
Vlag Multicap

Multicap Belgium

Durmelaan 7A
9880 Aalter, Belgium
Tel: +32 (0)3 877 44 80
Fax: +32 (0)3 870 42 30

VAT: BE 0444 751 334